Time-consuming customer reception in decentralized customer source channels
Stock Code
02556.HK
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T-Talk intelligent customer service
A product unites improving efficiency, promoting business and visitor reception.
Time-consuming customer reception in decentralized customer source channels
A mass of repetitive questions resulting in low customer service efficiency
No reception during holidays, after work, and busy period, bringing poor user experience
Unable to anticipate customer expectation, lots of ineffective communication leads to low customer satisfaction
Omni-channel access,and all time reception
Support access to the official website, APP, shops, Baomeng, cloud engine shops and other sites, and graft web integrated links arbitrarily.
The robot customer service respond at any time.
Industry corpus inlaid, and you can enable business robots with one click
Import corpus of an industry easily ,and thus converse with customers professionally with ease
Sidebar quick replies, FAQ at your fingertips.
Robot priority reception, manual intervention access, a variety of collaboration to improve effectiveness.
Marketing widget online,optimize conversations and lead customers to leave messages
6 entry styles and 9 invitation pop-ups to interactive with customers to attract attention and guide conversations.
"Callback invitation" guides customers not received in time to leave information actively.
Accurately record visitor trajectories and identify user intent in advance
Visitor board records visitor sources and understands visitor interests
Customer service efficiency has been significantly improved
“Prior to adopting T-Talk intelligent customer service software, our company faced immense pressure in handling customer inquiries. With a limited number of human agents, we struggled with slow response times and a decline in customer satisfaction. However, since introducing T-Talk, our customer service efficiency has undergone a remarkable transformation.”
I would like to recommend T-Talk to more enterprises
“In short, T-Talk intelligent customer service software is a helpful assistant to our customer service work, which not only improves our customer service efficiency, but also promotes the conclusion of transactions, so that we occupy a more advantageous position in the fierce market competition. We are very pleased with the performance of this product and will recommend T-Talk to more businesses.”
Proactively guide customers to leave messages, promoting business
“In terms of marketing, T-Talk's marketing components have significantly facilitated the process of capturing customer information, paving the way for smoother sales efforts. Since using T-Talk, we have noticed a notable increase in our revenue and more positive customer feedback.”
Do you want to easily improve customer service efficiency and drive revenue growth?
T-Talk intelligent customer service software is your choice. Contact us today to open a new chapter of efficient service and rejuvenate your business!
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